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Privacy Notice

Art Fresh Chicken Corporation · Customer application

Last updated 27 October 2026

Art Fresh Chicken Corporation (“Art Fresh”, “we”) respects your privacy and processes personal data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). This notice explains how we handle the personal data you give us when you apply to become our customer through this portal.

1. Who is responsible for your data

Art Fresh Chicken Corporation is the personal information controller, with office at Unit 803 Park Trade Centre, Investment Drive, Madrigal Business Park, Ayala-Alabang, Muntinlupa City.

2. What we collect

  • Business information — registered name, business structure, TIN, addresses, contact numbers and email.
  • People connected to the account — names, positions, contact details and specimen signatures of owners, authorised signatories, and persons who order, receive goods or pay.
  • Identity and business documents — valid IDs, registration certificates (SEC/DTI/CDA), business permit, BIR certificate and other documents you upload.
  • Financial information — bank names and accounts, trade and credit references, and the credit limit and terms you request.
  • Photos — of the authorised person and of your business premises. A photo taken with the in-app camera records the date, time and location (GPS coordinates) where it was taken, so we can verify the business address.
  • Electronic signature evidence — your signature, the declaration you agreed to, and the date and time, IP address and browser/device used to sign, kept as proof of your consent.
  • Account and usage data — your login email, sign-in activity, and the history of your application.

3. Why we use it

  • To evaluate your application and verify your identity and business (know-your-customer).
  • To assess creditworthiness and set credit limits and terms, including checking with the banks and references you provide, as you authorise in the application.
  • To open and manage your customer account, take orders, deliver, invoice and collect payments.
  • To communicate with you about your application, orders and account.
  • To comply with legal, tax and regulatory obligations, and to prevent fraud.

We process your data on the basis of your consent, to take steps before entering into a contract with you and to perform it, to comply with the law, and for our legitimate business interests (Sections 12 and 13 of RA 10173). We do not sell your data or use it for unrelated marketing.

4. Who sees it

  • Our personnel who handle your application and account — your sales representative, credit, legal and management — only as their work requires.
  • Banks and trade references you list, to verify the information you gave.
  • Service providers that run this portal for us — cloud hosting and database, file storage, and email delivery — bound by contract to protect your data and use it only on our instructions.
  • Government agencies, courts or regulators when required by law.

5. Where it is stored

Your data is stored in secured cloud data centres, which may be located outside the Philippines (for example in Singapore). We require the same level of protection as the Data Privacy Act wherever it is kept.

6. How long we keep it

We keep your data for as long as your application is being processed and your account is active, and afterwards only for as long as required by law (such as tax and accounting rules) or by our records retention policy, or to establish or defend legal claims. After that it is securely deleted or anonymised. If your application is not approved, we keep it only as long as needed for these purposes.

7. How we protect it

Access is limited to authorised personnel with individual logins and permissions; documents are kept in private storage and opened only through short-lived links; connections are encrypted; and actions on your application are logged.

8. Your rights

Under the Data Privacy Act you have the right to:

  • be informed of how your data is processed;
  • access your data and obtain a copy;
  • correct inaccurate or incomplete data;
  • object to processing, and withdraw consent (this may mean we cannot continue your application or account);
  • erasure or blocking of data that is no longer necessary or was unlawfully processed;
  • data portability — receive your data in a commonly used electronic format;
  • damages for harm caused by inaccurate, incomplete, outdated, false, unlawfully obtained or unauthorised use of your data; and
  • file a complaint with the National Privacy Commission (privacy.gov.ph).

9. Contact us

For questions, requests to exercise your rights, or concerns about your data, contact our Data Protection Officer:

Data Protection Officer, Art Fresh Chicken Corporation
Email: Customer.portal@perpc.ph
Address: Unit 803 Park Trade Centre, Investment Drive, Madrigal Business Park, Ayala-Alabang, Muntinlupa City

We may update this notice; the date above shows the latest version. Material changes will be shown in the portal.